Business Annex Solutions ("BAS," "we," "our," or "us") respects your privacy and is committed to being transparent about how information is collected and used when you visit our website, communicate with us, schedule an appointment, or use our services.
This page contains the BAS Privacy Policy followed by our Terms and Conditions.
PRIVACY POLICY
1. Information We May Collect
When you interact with BAS, we may collect information you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Business or organization name
- Appointment information
- Information submitted through website forms
- Chat or messaging communications
- Information you provide during conversations with BAS
- Information related to a project, request, opportunity, or service you ask us to explore
Our website and technology providers may also automatically collect certain technical information, such as browser type, device information, IP address, referring pages, website activity, and similar usage information.
2. How We Use Information
BAS may use collected information to:
- Respond to questions and requests
- Schedule and manage appointments
- Understand what you are trying to accomplish
- Communicate about potential projects, opportunities, resources, or solutions
- Provide requested products or services
- Manage client relationships and projects
- Provide customer support
- Send appointment reminders and service-related communications
- Send marketing or promotional communications when permitted
- Improve our website, systems, communications, and customer experience
- Maintain business and transaction records
- Protect against misuse, fraud, or security threats
- Comply with applicable legal requirements
BAS may use customer relationship management, automation, artificial intelligence, scheduling, chat, email, SMS, and other technology platforms to support these activities.
3. SMS AND TEXT MESSAGE COMMUNICATIONS
If you voluntarily provide your mobile telephone number and consent to receive text messages from BAS, we may send messages related to inquiries, appointments, requested services, customer support, follow-up communications, and, where separately permitted, promotional or marketing communications. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing goods or services from BAS. Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
4. EMAIL COMMUNICATIONS
If you provide your email address, BAS may use it to respond to your inquiry, communicate about appointments or projects, provide requested information, and send other business-related communications. Where applicable, marketing emails will provide a method for unsubscribing from future promotional communications. You may continue to receive transactional or service-related communications when necessary to complete a request or maintain an active business relationship.
5. CHAT, AUTOMATION AND ARTIFICIAL INTELLIGENCE
BAS may use automated systems, chat technology, artificial intelligence, virtual assistants, or similar tools to help respond to inquiries, route requests, schedule appointments, provide general information, and support customer communications. Automated responses are intended to assist communication and should not be considered legal, financial, tax, investment, or other licensed professional advice. Important decisions should be independently reviewed and, when appropriate, discussed directly with a qualified professional.
6. HOW INFORMATION MAY BE SHARED
BAS does not sell personal information in the ordinary course of business. Information may be provided to third-party service providers when reasonably necessary to operate our business or provide requested services. These may include providers supporting:
- Website hosting
- Customer relationship management
- Appointment scheduling
- Email and SMS communications
- Payment processing
- E-commerce
- Analytics
- Marketing technology
- Automation
- Artificial intelligence
- Project management
BAS may also connect clients with independent service providers, vendors, affiliates, strategic partners, licensed professionals, or other resources when appropriate to a client's request. When information needs to be shared with an outside party specifically to pursue a requested opportunity or service, BAS will seek to limit the information shared to what is reasonably necessary. Information may also be disclosed when required by law, legal process, governmental request, or when reasonably necessary to protect BAS, our customers, or others.
7. THIRD-PARTY SERVICES AND LINKS
The BAS website may contain links to third-party websites, platforms, products, services, booking systems, payment processors, or business partners. Those third parties operate under their own privacy policies and terms. BAS is not responsible for the privacy practices, content, availability, security, or policies of independently operated third-party websites or platforms. Visitors should review the applicable policies before providing personal information to a third party.
8. COOKIES AND WEBSITE TECHNOLOGIES
Our website and technology providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website activity, improve performance, remember preferences, and evaluate communications or marketing efforts. Browser settings may allow you to restrict or delete certain cookies. Some website features may not function properly when cookies are disabled.
9. DATA SECURITY
BAS uses reasonable administrative and technological measures designed to protect information under our control. However, no website, electronic communication, database, or internet transmission can be guaranteed to be completely secure. Users should avoid transmitting highly sensitive information through ordinary website forms, chat, SMS, or email unless specifically requested through an appropriate secure method.
10. DATA RETENTION
BAS may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, support ongoing relationships, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.
11. YOUR PRIVACY REQUESTS
You may contact BAS to request that we review, correct, or delete personal information we maintain about you, subject to applicable law and legitimate business recordkeeping requirements. Certain individuals may have additional privacy rights under applicable state law. BAS will respond to verified privacy requests as required by applicable law.
12. CHILDREN'S PRIVACY
BAS services are intended primarily for adults, businesses, entrepreneurs, professionals, and organizations. We do not knowingly seek to collect personal information from children under 13 through this website. If you believe a child has submitted personal information to BAS, please contact us.
13. CHANGES TO THIS PRIVACY POLICY
BAS may update this Privacy Policy periodically to reflect changes in our operations, technologies, services, or legal requirements. The current version will be posted on this page with the applicable "Last Updated" date.
TERMS AND CONDITIONS
1. ACCEPTANCE OF TERMS
By accessing the Business Annex Solutions website, communicating with BAS, scheduling an appointment, or purchasing or using BAS products or services, you agree to these Terms and Conditions where applicable. Specific projects or services may also be governed by proposals, estimates, invoices, contracts, service agreements, disclosures, or third-party terms. If a specific written agreement conflicts with these general Terms and Conditions, the specific agreement will govern the applicable project or service to the extent of that conflict.
2. ABOUT BUSINESS ANNEX SOLUTIONS
Business Annex Solutions helps individuals, entrepreneurs, professionals, organizations, and businesses identify opportunities, develop plans, coordinate resources, implement solutions, and manage projects. Depending on the client's objectives, BAS may provide services directly or coordinate with third-party vendors, platforms, strategic partners, affiliates, contractors, or appropriately licensed professionals. A conversation with BAS does not guarantee that BAS will accept a project, recommend a particular solution, or be able to accomplish a requested objective.
3. PROJECT MANAGEMENT AND COORDINATION
BAS may serve as a project manager, coordinator, implementation resource, liaison, consultant, or business support provider depending on the scope of an engagement. Project objectives, deliverables, responsibilities, costs, schedules, milestones, and other material terms may be established separately for individual projects. Project timelines and results may depend upon customer participation, third-party vendors, technology providers, government agencies, market conditions, and other factors outside BAS's direct control.
4. THIRD-PARTY PRODUCTS, SERVICES AND PROVIDERS
BAS may introduce, recommend, coordinate, resell, refer, or assist with products and services offered by independent third parties. Third-party services may be subject to separate:
- Pricing
- Contracts
- Eligibility requirements
- Licensing requirements
- Terms of service
- Privacy policies
- Refund policies
- Warranties
- Approval processes
Unless expressly stated otherwise in writing, BAS does not control and cannot guarantee the performance, availability, approval, pricing, or results of independently operated third-party products or services.
5. NO GUARANTEE OF RESULTS
BAS provides services and resources intended to help clients identify opportunities and move projects forward. Business, marketing, automation, funding, real estate, travel, printing, technology, and other outcomes depend on numerous factors. BAS does not guarantee:
- Revenue
- Profit
- Business growth
- Funding approval
- Financing terms
- Lead generation results
- Customer acquisition
- Real estate transactions
- Travel availability
- Technology performance
- Specific project outcomes
Examples, projections, estimates, strategies, or potential opportunities are provided for informational and planning purposes and should not be interpreted as guaranteed results.
6. PROFESSIONAL ADVICE DISCLAIMER
General information provided by BAS should not be interpreted as legal, tax, accounting, investment, securities, or other regulated professional advice unless such services are expressly being provided by an appropriately licensed professional. Clients remain responsible for obtaining independent professional advice when appropriate.
7. FEES AND PAYMENT
Fees for BAS services may vary depending on the project, scope of work, level of assistance, products, third-party costs, and ongoing management requirements. Applicable pricing and payment terms may be provided through an estimate, proposal, invoice, checkout page, service agreement, or other written communication. Unless otherwise stated in writing, customers are responsible for approved third-party costs associated with their project. Failure to make required payments may result in suspension or termination of services.
8. CANCELLATIONS AND REFUNDS
Cancellation, refund, rescheduling, and return policies may vary depending on the specific product, service, project, vendor, or third-party platform involved. Any project-specific cancellation or refund terms provided at the time of purchase or within a separate agreement will control that transaction. Fees already incurred for completed work, purchased materials, committed third-party expenses, custom products, or non-refundable services may not be refundable.
9. CLIENT RESPONSIBILITIES
Clients agree to provide accurate information and timely access to information, approvals, materials, accounts, personnel, and other resources reasonably required to perform agreed services. BAS is not responsible for delays or additional costs caused by incomplete information, delayed approvals, inaccurate materials, customer inaction, or circumstances outside BAS's reasonable control.
10. INTELLECTUAL PROPERTY
Unless otherwise agreed in writing, BAS retains ownership of its proprietary processes, methods, templates, systems, concepts, workflows, branding, website content, and other pre-existing intellectual property. Ownership and usage rights for custom deliverables may be addressed in the applicable project agreement. Third-party intellectual property remains the property of its respective owners and is subject to applicable third-party licenses.
11. WEBSITE USE
You agree not to misuse the BAS website or attempt to interfere with its operation, security, systems, accounts, communications, or other users. Website content may not be copied, reproduced, republished, distributed, or commercially exploited without permission except where permitted by law.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, BAS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, third-party services, or BAS services. Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
13. INDEMNIFICATION
To the extent permitted by law, users and clients agree to indemnify and hold BAS harmless from third-party claims, damages, losses, or expenses arising from their unlawful use of the website or services, their violation of these Terms, or materials or information they provide to BAS that infringe another person's rights.
14. TERMINATION OF SERVICES
BAS reserves the right to decline, suspend, or terminate services when reasonably necessary, including for nonpayment, misuse, unlawful activity, abusive conduct, material breach of an agreement, or circumstances that make continued performance impractical. Any outstanding payment obligations and provisions intended to survive termination will remain applicable.
15. GOVERNING LAW
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute will be handled in accordance with applicable law and any dispute-resolution provisions contained in a specific agreement between BAS and the client.
16. CHANGES TO THESE TERMS
BAS may update these Terms and Conditions periodically. The current version will be posted on this page with the applicable "Last Updated" date. Continued use of the website or services following an update constitutes acceptance of the revised Terms where permitted by law.
CONTACT BUSINESS ANNEX SOLUTIONS
Questions regarding this Privacy Policy, Terms and Conditions, or your personal information may be directed to:
Business Annex Solutions (BAS)
Website: https://businessannexsolutions.com
Email: [email protected]
Phone: 650-407-2053
California, United States
Effective Date: August 22, 2026